Disciplined Investing. Proven Returns.

Spring Brook Lofts had a city abatement notice for a high incidence of serious crime. Kylie developed a comprehensive 12-step security plan and executed it to clear the abatement — a protocol now implemented on every Star Pacific property. We work closely with local law enforcement and city organizations like the Spring Branch Management District to maintain secure, well-managed communities.

When COVID hit, Star Pacific mobilized a 9-point community response across its portfolio. Partnering with the Houston Food Bank, SpringSpirit, and Blessings in a Bag, the team delivered 650 meals per day and organized 12 food trucks distributing over 12,000 pounds of food — ultimately serving over 70,000 hot meals. Over 300 families received holiday turkey dinners, and Hasbro donated toys for 75+ families at Christmas.

Star Pacific partnered with 501(c)(3) Urban Outreach to run a free afterschool kids club at Waterford Grove since 2016, offering Karate, Ballet, Hip Hop Dance, Life Skills, homework help, and dinner each school day. The YMCA Learn to Swim program ran each summer at the community pool. These programs reduce turnover, increase resident satisfaction, and differentiate properties in the market.

When COVID hit, Kylie designed and implemented a comprehensive resident support system — including a Financial Resource Center, bilingual video communications, wellness calls to every household, and rental assistance coordination. The team was trained on custom workflows to connect residents with financial aid, food programs, and employment resources, protecting both the community and investor returns during an unprecedented crisis.

Star Pacific specializes in properties others avoid — low occupancy, extreme deferred maintenance, and high crime. Every property acquired has been successfully turned around — including lifting Google reviews from an average of 3.2 to 4.3 stars across the portfolio, with hundreds of 5-star reviews. Three consecutive Property of the Year awards and exceptional investor returns speak to both the financial and community outcomes.

Target underperforming C-class multifamily assets in strong employment markets at prices significantly below replacement cost, creating immediate equity cushion.

Execute targeted capital improvements — unit upgrades, common area modernization, security enhancements, and curb appeal — to reposition assets from C to B+ class.

Star Pacific outsources property management to professional third-party firms while maintaining rigorous asset management oversight. With CAM and IROP certifications and a proven turnaround track record, Kylie has the skill set to manage management companies exceptionally well — and can step in to take over operations directly if needed.

Secure fixed-rate financing to eliminate interest rate risk. In the current environment, floating-rate operators are being squeezed — Star Pacific has always used fixed-rate debt to protect investor capital.

Half of Star Pacific's portfolio has been deep value-add plays where the priority was forced equity creation through repositioning, with cash flow building as the asset stabilizes. This approach has delivered exceptional returns at refinance and sale, while stabilized assets generate strong ongoing distributions.

Exit when the market is right, not on a forced timeline. Star Pacific exited its entire portfolio at peak market in 2020–2022 — timing that many operators missed.